Legal

Legal Documents & Policies

This page brings all of our legal documents together in one place, so you can find the terms that apply to your card or to your use of our site.

Updated documents always posted here
Cardholder agreement governs card use
Privacy-first practices
Our Documents

Legal Documents

We update these documents from time to time, and the most current version of each is always posted here. For card use specifically, the governing document is the cardholder agreement provided with your card.

Cardholder Agreements

Agreements

The terms for each prepaid card type, including the general Visa incentive, reloadable, Mastercard, digital-only, and Visa incentive 6-month agreements.

Privacy Policy

Privacy

How Pre-Paid USA collects, uses, shares, and protects your personal information.

Terms of Use

Privacy

The rules for accessing and using prepaid-usa.com.

Accessibility Statement

Privacy

Our commitment to making the site usable for everyone, and how to request accommodations.

Cardholder Financial Privacy

Prepaid Visa and Mastercard cards are issued by Sunrise Banks, N.A., Member FDIC. The handling of cardholder financial information is also covered by the Sunrise Banks privacy notice, which is provided with your card and referenced in our Privacy Policy.

Questions?

For help with a card, visit the cardholder support page. For privacy requests or questions about these documents, contact us or write to Pre-Paid USA, 2621 Green River Road, Suite #105/528, Corona, California 92882.

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