Accessibility Statement
Pre-Paid USA is committed to making our website usable for everyone, including people who rely on assistive technologies. We are working to meet the Web Content Accessibility Guidelines ("WCAG") 2.1 Level AA, a widely recognized standard for accessible web content.
Our Commitment
We aim to conform to WCAG 2.1 Level AA across our public website. Accessibility is an ongoing effort, and we review our site as we add and update content.
What We Have Done
As part of this commitment, we have worked to:
- Provide text alternatives for meaningful images.
- Support keyboard navigation across interactive elements.
- Maintain readable color contrast for text and key controls.
- Use clear headings and labels to aid screen reader navigation.
What We Are Working On
We continue to test and improve our site, including interactive areas such as the quote flow and cardholder tools, and we address issues as they are identified.
Request an Accommodation or Report an Issue
If you have trouble accessing any part of our site, or you need information in an alternative format, we want to help. Contact us, and we will work with you to provide the information or service you need.
Email: accessibility@prepaid-usa.com
Form: Contact us
Phone: 1-800-318-8824
Please include the page's web address and a brief description of the issue so we can respond quickly.
Conformance Status
Pre-Paid USA aims to conform to WCAG 2.1 Level AA. [State the actual current status from the audit here, for example "partially conformant," and the basis for it.] This statement was last reviewed on [date].