Our Team
Since 2003, PrepaidUSA has helped businesses across the U.S. create and manage prepaid card programs for incentives, rewards, and recognition. More than two decades later, our team has grown, but our approach remains the same: understand your needs, get your program right, and be here when you need us.
Meet The Team
We believe great service means more than delivering cards. It means having a knowledgeable team you can reach, rely on, and work with from program setup through fulfillment and beyond.
That commitment starts with our people. Our leadership takes a hands-on approach, guiding our team and helping ensure every customer receives the support, responsiveness, and solutions they need from start to finish.
LEE NYDELL
Founder and CEO
DOLLY OZA
Founder and President
Teresa Grimaldo
Chief Operations Officer
GREGORY CARLOS
Director of Business Development
Our Story
Two decades of growth, one focus: getting programs right
2003
Founded by Lee Nydell
2008
1 Million Cards Issued
2012
Visa & Mastercard
2016
Global Expansion
2023
20 Years Milestone
Today
37K+ Clients and 24M+ Cards
What Our Clients Are Saying
"Alma is a lovely person who has a great eye for details. She is the operations manager here and greatly helped answer my questions, amazing customer service! 10/10 would recommend, come speak to her!"
"It is pleasure doing business with the operations manager at Prepaid USA, she addresses my concerns and assists in a timely matter. I can always count on her support with my orders"
"The customer service I received from Mia was extremely helpful, she was able to help me active my Visa and answer all my questions and to that I am very thankful."
"PrePaid-USA has a terrific customer service team, and my sales executive is always available just in case I have questions. I am quite pleased with the service I have received."
"I had a great experience with this company the customer service was very helpful"
"Best customer service!! Operation manager was vert helpful and answered all my questions"
"Great customer service from the operations manager. She responded To all my questions quickly!"
"Great customer service from the operations manager, she answered all of my questions promptly"
"Received excellent customer service! Alma answered my questions in great detail, was patient, and helped resolve my issues in a timely manner. Definitely recommend speaking with Alma."
"Excellent customer service from Ruby. Answered all my questions throughly and clearly. Content with the service I received."
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