GLOSSARY

Prepaid Card & Incentive Program Glossary

Definitions for the prepaid card, incentive program, and corporate gifting terms you will run into when planning a program. Where a term maps to one of our pages, we have linked it.

A

Activation

The step that makes a card ready to use. Physical Visa and Mastercard cards are activated by phone, and digital Visa cards are activated by completing registration.

American Express (AMEX)

A global payment network. Pre-Paid USA offers prepaid American Express cards for business gifting and incentives.

Anti-Money Laundering (AML)

Laws and procedures that require financial institutions to detect and prevent the use of the financial system to disguise illegally obtained funds.

Authorization

A merchant's request to confirm that funds are available before a transaction is completed.

Authorization Hold

A temporary reduction of a card's available balance while a transaction is pending, common at restaurants, hotels, and fuel pumps.

Automated Clearing House (ACH)

A United States electronic network for moving funds between bank accounts.

Available Balance

The funds currently usable on a card, after pending transactions and holds.

B

Bank Identification Number (BIN)

The first several digits of a card number, which identify the issuing bank and the payment network.

C

Card Carrier

The printed insert or packaging for a physical card ships with the card and can be custom-branded.

Card Verification Value (CVV)

The short security code on a card is used to verify card-not-present transactions such as online purchases.

Cardholder Agreement

The legal terms that govern the use of a card.

Chargeback

A reversal of a card transaction, typically initiated through a dispute process.

Closed-loop Card

A card that can be used only at a single merchant or within a single category.

Co-branded Card

A card that carries both a payment network mark and a company's brand.

Custom Branding

Adding a logo, colors, and a message to a card and its carrier, in line with the network's brand guidelines.

D

Denomination

The dollar value loaded on a card.

Digital Wallet

A mobile application that stores payment credentials for payment, such as Apple Pay or Google Wallet. Availability varies by card and program.

Disbursement

A payment of funds to a recipient, such as a rebate, refund, or incentive payout.

E

Expiration

The date after which a card and its remaining funds can no longer be used. See Valid thru.

F

Federal Deposit Insurance Corporation (FDIC)

The United States agency that insures deposits at member banks. Registered card funds are insured up to the applicable limit through Sunrise Banks, N.A., Member FDIC.

Fulfillment

The production, packaging, and delivery of cards. Pre-Paid USA includes fulfillment at no charge.

Funding

Providing the money used to load cards for a program.

G

Gift Card

A prepaid card given as a gift, available open-loop or closed-loop.

I

Incentive

A reward offered to motivate a specific behavior or outcome.

Incentive Program

A structured program that uses rewards to drive employee, customer, or partner behavior.

Issuer

The bank that issues a card and holds the underlying funds. Pre-Paid USA Visa and Mastercard cards are issued by Sunrise Banks, N.A.

K

Know Your Customer (KYC)

The identity-verification process a bank applies to a cardholder is required for reloadable cards.

L

Load

The act of adding funds to a card.

M

Mail Order or Telephone Order (MOTO)

Card-not-present transactions placed by mail or phone, which some prepaid cards do not permit.

Mastercard

A global payment network. Pre-Paid USA offers prepaid Mastercard cards issued by Sunrise Banks, N.A.

Merchant

A business that accepts card payments for goods or services.

Merchant Category Code (MCC)

A four-digit code that classifies a merchant by business type, used to allow or restrict spending by category.

N

Network

The payment system that routes and settles transactions, such as Visa, Mastercard, or American Express.

O

Open-loop Card

A card that can be used anywhere its payment network is accepted.

P

Personal Identification Number (PIN)

A numeric code used to authorize certain card transactions.

Personal Identification Number (PIN)

A numeric code used to authorize certain card transactions.

Point of Sale (POS)

The place or system where a purchase is completed, in store or online.

Prepaid Card

A card loaded with a set amount of funds in advance, not linked to a line of credit or a personal bank account.

Proof

A digital preview of a card design that you approve before production.

R

Recipient

The person who receives a card.

Redemption

The use of a card or reward to obtain goods or services.

Reload

Adding funds to a reloadable card after the initial load.

Reloadable Card

A card that can be loaded more than once and used over time.

Replacement Card

A new card is issued when a card is lost, stolen, or damaged, sometimes for a fee.

S

Sales Performance Incentive Fund (SPIF)

A short-term reward for a specific sales action, paid to an employee or a channel partner. See channel incentives.

Schumer Box

A standardized, easy-to-read summary of a card's fees and terms.

Settlement

The final transfer of funds from the cardholder's balance to the merchant after a transaction clears.

Spend Control

Limiting where or how card funds can be spent, for example, by merchant category.

Split Transaction

Paying part of a purchase with a card and the remainder with another form of payment, where the merchant allows it.

Sunrise Banks, N.A.

The bank that issues Pre-Paid USA Visa and Mastercard cards is a member of the FDIC.

Supplemental Wages

Compensation beyond regular wages. Reward cards given to employees are typically treated as taxable supplemental wages, so confirm with your tax team.

T

Token (tokenization)

Replacing sensitive card data with a substitute value to protect the real card number during transactions.

V

Valid Thru

The expiration date is shown on a card.

Value Transfer Fee

A fee charged when funds are loaded or reloaded onto certain cards, as set out in the cardholder agreement.

Virtual Card

A digital card with a card number but no plastic, intended for online purchases.

Visa

A global payment network. Pre-Paid USA offers prepaid Visa cards issued by Sunrise Banks, N.A.

W

Wallet

See Digital wallet.