Contact Pre-Paid USA
Have a question about a prepaid card program, or need help with a card you've already received? The Pre-Paid USA team is here to help, with same-day responses on weekdays. Choose the path below that fits your needs so your message reaches the right people.
Talk to a Prepaid Card Specialist
Planning an employee reward, customer incentive, survey, safety, or holiday gifting program? A specialist will walk you through card options, custom branding, fulfillment, and pricing.
Phone
1-650-629-1732
sales@prepaid-usa.com
Or request an Instant Quote and we'll follow up with a tailored recommendation for your program.
Request an Instant QuoteCardholder Support
Already have a PrePaid-USA card? For activation, balance checks, transaction history, or reporting a lost or stolen card, call the number below.
Cardholder Line
1-866-241-4132
Automated system
Available 24 hours a day, 7 days a week
Live representatives
Mon - Fri, 7 a.m. - 3 p.m. PST. Have your card number ready.
Business Hours
Monday - Friday
Our team responds to inquiries Monday through Friday. Messages sent over the weekend or on a holiday are answered the next business day.
Mailing Address
Pre-Paid USA
2621 Green River Road
#105/528
Corona, California 92882
Connect With Us
Follow on LinkedIn
Follow Pre-Paid USA on LinkedIn for product updates and incentive program ideas.
Pre-Paid USA on LinkedInPrefer to get moving right away?
Get an Instant Quote, and a specialist will reach out with everything you need to launch your prepaid card program.
