One of the core values we have is Customer Obsession – ensuring that we meet or exceed what our customers expect on products, quality and service. The exceptional customer service you provided, in the endeavor to assist our employees impacted by Hurricane Matthew, exceeded our expectations. If it weren’t for your conscientious and proactive handling of our request, I’m convinced we would not have been able to make our target of having the cards to distribute to employees on Friday. Because of you and your organization, our employees will have some unexpected ‘money’ in their pocket for the weekend to help with the most basic of needs. We hope you know how much your efforts will mean to those individuals. You can be assured if we ever have a need for gift cards in the future you will be getting a call. Thank you from the bottom of our hearts. Please pass this along to your manager and any team members who were involved.
