Customizing & Branding
1. Can I customize PrepaidUSA’s Visa® Prepaid Cards with my company logo?
Yes! PrepaidUSA offers Custom Visa® Prepaid Cards designed specifically for businesses. You can feature your company logo, brand colors, and a personalized message—perfect for employee rewards, sales incentives, customer promotions, and corporate gifting. Both physical and Digital Visa® Prepaid Cards can be co-branded.
2. How can I add my company branding to Visa® Prepaid Cards?
Simply send us your logo and messaging. Our team will provide a free digital proof so you can preview the design. PrepaidUSA’s Custom Visa® Prepaid Cards turn every reward into a brand touchpoint. Check out our Card Preview Tool to see what a standard design looks like.
3. Can I personalize Visa® Prepaid Cards with recipient names?
Physical cards can include up to two custom messages (19 characters each), such as a campaign tagline, department name, or motivational phrase. Individual recipient names are not printed on the cards.
4. Do PrepaidUSA’s Digital Visa® Prepaid Cards allow for branding and custom messages?
Yes. Digital Visa® Prepaid Cards can feature your logo, brand colors, and a personalized email message and email subject line. If you’d like a fully branded look, you can also provide custom HTML email code, which we’ll use to deliver the card exactly as designed.
5. What is the minimum order for Custom Visa® Prepaid Cards?
Minimums vary by card type and customization level. Contact our team for details—we support small business orders and enterprise-scale programs.
Delivery & Distribution
1. How long does it take to receive PrepaidUSA’s Visa® Prepaid Cards?
- Digital Visa® Prepaid Cards: Delivered instantly by email.
- Physical Visa® Prepaid Cards: Typically ship within 2–3 business days via 2-day shipping.
- Rush orders: Same-day shipping available on request.
2. Can you mail physical cards directly to recipients?
Yes. PrepaidUSA offers free fulfillment and direct mailing services. Cards can be shipped with a custom-printed letter or carrier at no extra charge—ideal for nationwide employee recognition or customer reward programs.
3. Can Visa® Prepaid Cards be sent to multiple recipients at once?
Yes. Bulk distribution makes it easy to deliver rewards to hundreds or thousands of recipients in a single program.
4. Do you offer bulk ordering for large-scale reward programs?
Absolutely. PrepaidUSA specializes in corporate bulk prepaid card programs for employee engagement, customer promotions, research incentives, and channel partner rewards.
5. Can recipients choose between Digital and Physical Visa® Prepaid Cards?
The purchasing company decides which option works best for their program. Businesses can split a program by offering some rewards as Digital Visa® Prepaid Cards and others as Physical Visa® Prepaid Cards to meet different needs or the preference of the gift recipient. Recipients cannot choose their preferred format directly.
Reloadable & Program Management
1. Do you offer Reloadable Visa® Prepaid Cards?
Yes. PrepaidUSA’s Reloadable Visa® Prepaid Cards are ideal for ongoing programs such as employee stipends, wellness incentives, referral rewards, travel allowances, and participant payments.
2. What’s the difference between single-use and reloadable Visa® Prepaid Cards?
- Single-use cards: Loaded once, cannot be reloaded.
- Reloadable cards: Funds can be added multiple times for ongoing programs.
3. How are reloads added to Reloadable Visa® Prepaid Cards?
Reloads are processed securely through PrepaidUSA’s online client portal. Once payment is posted, funds are typically available within 1–2 business days.
4. Can reloadable cards be used for recurring stipends or allowances?
Yes. Many companies use them for monthly travel stipends, wellness benefits, or incentive programs.
5. Can businesses track Visa® Prepaid Card usage?
Direct real-time tracking is not available. However, PrepaidUSA provides a dedicated support team to assist with balance inquiries, reload confirmations, and program status updates whenever needed. Our team ensures you always have the information required to manage your rewards program effectively.
Instant & Digital Cards
1. Is there an instant option for Digital Visa® Prepaid Cards?
Yes. PrepaidUSA’s Digital Visa® Prepaid Cards are delivered instantly via email. They can be fully branded with your logo and message—making them a fast, flexible, and eco-friendly alternative to physical cards.
2. What are the benefits of Digital Visa® Prepaid Cards?
- Instant worldwide delivery (International Use)
- Fully customizable branding
- Eco-friendly (no plastic or shipping)
- Perfect for remote teams, survey incentives, rebates, and promotional campaigns
Payment & Fees
1. What forms of payment do you accept?
PrepaidUSA accepts:
- All major credit cards
- ACH transfers
- Wire payments
- Company checks
2. Does the recipient pay a card activation fee?
No. Recipients are never charged activation fees. All costs are covered upfront by the sponsoring company.
